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Shopping on Selafano.com My Order Payment Shipping Exchanges and Returns
How can I exchange or return a product from my order?
All items purchased on Selafano's e-commerce platform may be exchanged or returned, provided they are in their original packaging, unused and with a purchase receipt.To return items, please contact us at [email protected], with the order number and item to be returned. Shipping costs for returns are borne by the customer.
In case of a return, how is the refund process carried out?
All refunds are processed through a voucher that can be used on our website and does not have an expiration date.
What is the return or exchange period?
You have 14 days to return ou exchange your products.
Are returns/exchanges free?
No, shipping costs in case returns are borne by the customer.

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